HomeAway AU Reviews

Key Features and Benefits of HomeAway (now Vrbo) on homeaway.com.au:

1. Wide Selection of Vacation Rentals:

   • Offers over 2 million listings across 190 countries, including vacation homes, condos, cabins, and beach houses.

2. Secure and Reliable Booking Process:

   • Provides a secure payment system and verified guest reviews to ensure a smooth and hassle-free experience.

3. 24/7 Customer Support:

   • Offers 24/7 customer service and support, including a direct phone number for urgent issues.

4. Liability Insurance:

   • Provides HomeAway Liability Insurance, covering hosts up to $1 million for any damages to properties on reservations made through the HomeAway system.

5. Basic Rental Guarantee:

   • Protects payments, deposits, and rental fees up to $1000 for any property listed on the HomeAway website.

6. Revenue Calculator:

   • Offers a handy rental revenue calculator to help hosts estimate their expected revenue based on the number of bedrooms and bathrooms per listing.

7. Community Support:

   • Includes a community resource for property managers to find information and learn from others in the industry.

8. Advanced Search Filters:

   • Provides advanced search filters to help travelers find the perfect rental property.

9. Mobile App Convenience:

   • Offers a mobile app for easy access to property listings and booking management.

10. Reviews and Ratings:

    • Allows previous guests to leave reviews and ratings, helping travelers make informed decisions.

11. Detailed Property Descriptions:

    • Includes detailed property descriptions and high-resolution photos to enhance transparency and trust.

12. Built-in Trip Management Tools:

    • Offers built-in trip management tools to help hosts manage bookings and guest communications.

13. Flexible Booking Policies:

    • Provides flexible booking policies to accommodate different guest needs.

14. Integration with Other Travel Services:

    • Integrates with other travel services to offer a seamless travel experience.

15. Boost Program:

    • Offers the Boost program for Premier Partners to improve their listing’s position in search results, helping to increase visibility and bookings.

HomeAway.com.au, now rebranded as Vrbo, offers a variety of pricing options for both hosts and guests. Here are the key points:

• Host Fees:

  • Annual Subscription: $349 per year for properties with online booking enabled, and $499 per year for properties without online booking.
  • Pay-Per-Booking: A minimum of 8% commission on each reservation.

• Guest Fees:

  • Service Fee: Ranges from 6% to 12% of the total reservation cost, excluding taxes and refundable fees.

For more detailed information, you can refer to the specific guides and resources provided by Vrbo.

The payment transaction method on HomeAway.com.au is known as HomeAway Payments. This method is a requirement for having a pay-per-booking listing. It provides a secure way for guests to pay for a reservation on the website. Owners and managers can either provide instant online reservation capability or they can send their request for payment directly to the guest.

Guests can pay immediately using a number of online methods, such as Visa, MasterCard, American Express, Discover cards, or eChecks (only available for United States residents). All payments are protected against any type of internet fraud, which can help establish trust and confidence.

Guests can pay in different currencies for properties, such as EUR, USD, GBP or CAD. Hosts can also choose whether to accept the local currency or if they prefer, be paid in USD, EUR, or GBP.

There are many advantages of using the HomeAway Payments system. There are no extra fees involved in setting up or ending your Payments account, nor are there any monthly payments to be made. Fees for processing payments start from 2.9% for cards like Visa and MasterCard, and eChecks will incur no additional cost.

It’s quick, simple and easy for travelers to pay for their online reservation using credit cards and eChecks. Based on your payment schedule, funds will be released to you and your calendar will be updated. You can manage all Payments direct from your dashboard, as well as use reminders and automated payment requests.

Guests love the convenience of paying online before their trip. HomeAway and VRBO listings that use HomeAway Payments get more interest than those without. When you use their Payments system, you can activate Property Damage Protection. This means guests can pay a small fee upfront for a protection policy, or they can pay a refundable damage deposit. Your rentals will be protected no matter what.

Using HomeAway Payments guarantees the guest’s payment is automatically protected through the Book with Confidence Guarantee ™. They’ll feel reassured that their payment is going directly to you through their Payment service.